Privacy Policy

Privacy Policy
This Privacy Policy describes how Hyeriqtq and its subsidiaries and affiliates (collectively, "Hyeriqtq" or "we") collect, use, disclose, and otherwise process your information. This Privacy Policy applies to information we collect when you visit or use websites that link to this Policy (collectively, the "Websites") or otherwise interact with us (for example, by contacting customer service).
We may modify this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Policy. If we make material changes, we will provide additional notice (for example, by adding a statement to the Website or sending you a notification). We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the choices available to you.
Content
Information Collection
Use of Information
Targeted Advertising and Analytics
Disclosure of Information
Additional Information
Contact Us
Information Collection
Information You Provide to Us
We collect information directly from you when you create an account, request customer support, or otherwise communicate with us. The categories of information we collect include:
● Identifiers: We collect your name, email address, mailing address, and phone number.
● Financial Information: We use a third-party payment processor to collect your payment information.
● Communication Information: We collect information included in your communications with us.
We may also collect any other information you choose to provide.
Information We Collect Automatically
We automatically collect the following categories of information:
● Transaction Information: We maintain a history of your transactions with us, including the dates and amounts of purchases made through the Site.
● Internet Activity Information: We collect information about your visits to our Site, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Site and your interactions with our communications, such as visit times, pages viewed, links clicked, products searched for, and pages you visited before visiting our Site.
● Audio Messages and Chat Conversations: If you call us or use the chat feature on our Site, we may monitor and retain those conversations, including for training purposes. If you do not consent to us monitoring and retaining your calls or chat conversations, please do not call us or use the chat feature.
● Information Collected Through Cookies and Similar Tracking Technologies: We use tracking technologies (such as cookies and pixels) to collect information about your interactions with our websites and communications. These technologies help us improve our websites and communications, understand which areas and features of our websites are popular, count visits, and track clicks. You can adjust your browser settings to remove or reject browser cookies.
Information We Collect from Other Sources
We obtain information from other sources. For example, we may collect identifiers and internet activity information from advertising networks, data analytics providers, and mailing list providers. Additionally, if you interact with us on third-party platforms (such as Facebook or YouTube), we may collect information obtained through those interactions, such as your social media handles.
Derived Information
We may infer information about you based on the information we collect. For example, we may infer your approximate location based on your IP address or your interest in certain products based on your browsing behavior.
Use of Information
We use the categories of information we collect for the following business and commercial purposes:
● Website Delivery and Order Fulfillment: We use information to provide and maintain our website, including fulfilling orders, processing payments, sharing product reviews, and verifying your account.
● Support and Communication: We use information to communicate with you about Hyeriqtq, including answering your questions, notifying you of price changes, providing customer service, and sending you other transactional or relationship information.
● Marketing and Advertising: We use information to send direct marketing communications (including via email and automated text), to serve you targeted advertising on third-party platforms and websites as described below, to operate our membership program, personalize your experience, and facilitate contests, sweepstakes, and promotions. You may opt out of receiving direct marketing communications from us by following the instructions in those communications (for example, by clicking "unsubscribe" in an email or replying "stop," "end," or "cancel" in a text message) or by contacting us.
● Research and Development: We use information to monitor and analyze website trends, usage, and activity, to improve our website, and to generate de-identified data that we do not attempt to re-identify.
● Protection and Compliance: We use information to detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, to help protect the rights and property of Hyeriqtq and others, and to comply with our legal and financial obligations.
● Notice/Consent: We may also use information in other circumstances after providing you with notice and/or obtaining your consent.
Targeted Advertising and Analytics
We engage other parties to provide analytics services, serve ads, and perform related services on the web and in mobile applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our website, including your IP address, web browser and mobile network information, pages viewed, time spent on pages, and links clicked. This information is used to serve ads tailored to your interests on other companies' websites or mobile applications, and to analyze and track data, determine the popularity of certain content, and better understand your activities. Under certain laws, some of the activities described in this section may constitute "targeted advertising," "sharing," or "selling." You can opt out by visiting the "Your Privacy Choices" page on our website and following the instructions in the pop-up window.
You can also learn more about interest-based advertising or opt out of having your web browsing information used for behavioral advertising purposes by companies participating in the Digital Advertising Alliance by visiting www.aboutads.info/choices.
Disclosure of Information
We disclose the categories of information listed above as follows:
● Vendors: We disclose information to vendors, service providers, contractors, and consultants who need the information to provide services to us, such as companies that assist us with web hosting, payment processing, fraud prevention, customer service, data enrichment, analytics, and marketing and advertising.
● Advertising Partners: We disclose information to third parties for the marketing and advertising purposes described above.
● Professional Advisors: We disclose information to our attorneys and other professional advisors as necessary for advice or to otherwise protect and manage our business interests.
● Legal Authorities: We may disclose information to legal authorities and others for the protective and compliance purposes described above, including if we believe disclosure is necessary or required by any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements, if we believe your behavior is inconsistent with our User Agreement or policies, if we believe you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Hyeriqtq, our users, the public, or others.
● Corporate Transactions: We reserve the right to disclose information in connection with or during negotiations of certain corporate transactions, including a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
● Affiliates: We reserve the right to disclose information between Hyeriqtq and any current or future parent, affiliate, subsidiary, and other companies under common control and ownership.
● Consent: We may disclose information when we have your consent or you direct us to do so.
We also disclose de-identified information that cannot reasonably be used to identify you.
Additional Information
Privacy laws in certain states, such as California, Colorado, Connecticut, Utah, and Virginia, require additional disclosures and provide their residents with certain rights. If you are a resident of these states, this section applies to you.
Supplemental Disclosures
We collect the following categories of personal information: Identity Information, Commercial Information (including the financial and transaction information described above), Communication Information, Internet Activity Information, Audio and Chat Conversations, and Derivative Information. We do not collect sensitive information other than your account credentials, nor do we use or disclose your account information to infer characteristics about you. We collect information from the following categories of sources: directly from you, from the third-party sources described above, and through automated means. For more information on the specific data points we collect, please see the "Information Collection" section above.
We collect and disclose personal information for the following business and commercial purposes (described in more detail in the "Use of Information" section above): website delivery and order fulfillment, support and communications, marketing and advertising, research and improvement, and protection and compliance.
We have used and disclosed personal information as follows (described in the "Use of Information" section above). (Described in more detail in the Disclosure section):
Categories of Personal Information Collected
Purposes of Processing
Categories of Recipients
Identifiers
Website Delivery and Order Fulfillment
Support and Communications
Marketing and Advertising
Research and Development
Protection and Compliance
Suppliers
Advertising Partners
Professional Advisors
Legal Bodies
Affiliates
Financial Information
Website Delivery and Order Fulfillment
Protection and Compliance
Suppliers
Affiliates
Transaction Information
Website Delivery and Order Fulfillment
Support and Communications
Marketing and Advertising
Research and Development
Protection and Compliance
Suppliers
Advertising Partners
Professional Advisors
Legal Bodies
Affiliates
Communication Information
Website Delivery and Order Fulfillment
Support and Communications
Marketing and Advertising
Research and Development
Protection and Compliance
Suppliers
Advertising Partners
Professional Advisors
Legal Agencies
Affiliates
Internet Activity Information
Website Delivery and Order Fulfillment
Support and Communications
Marketing and Advertising
Research and Development
Protection and Compliance
Suppliers
Advertising Partners
Affiliates
Audio Messages and Chat Conversations
Website Delivery and Order Fulfillment
Support and Communications
Research and Development
Protection and Compliance
Suppliers
Affiliates
Derivative Information
Website Delivery and Order Fulfillment
Support and Communications
Marketing and Advertising
Research and Development
Suppliers
Advertising Partners
Affiliates
Your Privacy Rights
Access, Correction, and Deletion
You have the right to (1) request access to and access your personal information, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information.
Contact us to exercise these rights.
We may ask you to provide information about your recent interactions with us (such as recent billing information) to verify your request. If we deny your request, you may contact us to file a complaint.
Opting Out of Sharing, Selling, and Targeted Advertising
As described above in the "Targeted Advertising and Analytics" section, we process personal information to understand and improve your experience on our website and to serve you ads on non-Hyeriqtq platforms. These activities may result in us selling or sharing identifiers, internet activity information, and derived information with our advertising partners (including social media platforms) for targeted advertising purposes. You can adjust your cookie preferences at any time by visiting the "Your Privacy Choices" page on this website. You can also opt out by enabling a legally recognized general opt-out signal (such as the Global Privacy Control) when visiting our website. Please note that depending on the legally recognized opt-out preference signal you use and whether you are logged into your account with us, our processing of the signal may be limited to the specific browser or device you are using. If you use a different browser or device to access our website, or if you clear your cookies, you may need to re-enable your opt-out choice. We do not "share" or "sell" any other categories of personal information and do not knowingly "sell" or "share" personal information of consumers under the age of 16.
Appeal
If we deny your request, you may contact us to appeal our decision. If you have any questions about the outcome of your appeal, you may contact your state attorney general.
Non-Discrimination
We will not treat you differently based on your exercise of your privacy rights.
Authorized Agents
If you are submitting a request as an authorized agent, you will need to provide proof of your authority to make the request, such as a valid power of attorney or proof that you have authorization from the individual making the request. Please do not provide any sensitive personal information, such as a driver's license or other government-issued identification, in connection with this request. In some cases, we may need to contact the individual making the request to verify their identity or confirm your authority to submit this request. If you are an authorized agent and wish to make a request, please contact us.
Data Retention
We store personal information for as long as necessary to fulfill the purpose for which we originally collected it and for the other business purposes explained in this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at Support@hyeriqtq.top. You may also write to us at:
9700 Harwin Dr., Houston, TX 77036